Privacy Policy
Thank you for visiting our website and expressing interest in our hand-made craft items and scented candles. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us when using our website or engaging in any transaction with us. We are committed to protecting your privacy and ensuring that your personal information remains secure.
1. Information We Collect
1.1 Personal Information:
When you visit our website or engage in any transaction with us, we may collect the following types of personal information:
-
Contact information: such as your name, email address, phone number, and shipping address
-
Payment information: such as your credit/debit card details or other financial information necessary to process your orders.
-
Communication information: any information you voluntarily provide to us when communicating with our customer support team or through other means.
1.2 Automatically Collected Information:
We may also collect certain information automatically when you visit our website, such as:
-
Log information: including your IP address, browser type, operating system, referring/exit pages, and timestamps.
-
Cookies and similar technologies: to enhance your user experience and personalize content, we may use cookies and similar technologies. You can manage your cookie preferences through your browser settings.
​
2. Use of Information
We may use the information we collect for the following purposes:
-
Process and fulfill your orders.
-
Provide customer support and respond to your inquiries.
-
Improve and personalize our website, products, and services.
-
Send you promotional emails or newsletters, only if you have opted-in to receive them.
-
Detect and prevent fraudulent activities or abuse of our services.
-
Comply with legal obligations.
​
3. Sharing of Information
We understand the importance of keeping your personal information confidential. We do not sell, rent, trade, or otherwise disclose your personal information to third parties, except as described below:
-
Service Providers: We may engage trusted third-party service providers to assist us in operating our website and conducting our business. These service providers are bound by confidentiality agreements and are only permitted to use your personal information as necessary to provide the requested services.
-
Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request.
-
Business Transfers: If our business is acquired or merged with another entity, your personal information may be transferred to the new owners as part of the transaction, subject to the same privacy obligations.
​
4. Data Retention
-
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. If you would like to exercise any of these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: kraqui2014@gmail.com